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The Marshall Project seeks a Development Manager for Individual Giving to develop and engage a community of supporters that will help to sustain the mission-driven journalism of a fast-growing, nonprofit media organization.

Reporting to the Director of Development, the Manager will design and implement a strategy for acquiring and retaining donors through thoughtful, creative engagement via email, social media, and live events. The Manager will join a small fundraising department and will be responsible for day-to-day implementation of the membership program. S/he will research prospective donors, build relationships with members, and develop systems and processes to maximize revenue.

In 2017 The Marshall Project launched its membership program; the Manager will leverage our recent success, building on this growth to increase revenue through online channels. The Manager will work closely with the Communications and Digital teams at The Marshall Project, as well as outside consultants, to build and grow a national revenue-generating membership program.

Responsibilities:

  • Develop and execute online fundraising campaigns geared towards donor acquisition and retention, leveraging our unique journalistic assets.

  • Grow and segment lists to create meaningful communications that lead to donor conversion.

  • Maintain data integrity in Salesforce across prospects, members, and donors.

  • Use Salesforce reporting tools to analyze campaign outcomes, identify giving trends, and inform fundraising strategy.

  • Prepare ad hoc Salesforce reports to generate invitations to cultivation events, donor listing for annual report, special communications, and impact reports.

  • Monitor past-due pledges and failed transactions; ensure delivery of tax receipts and acknowledgments.

  • Collaborate with our digital team on cross-channel campaign efforts.

  • Implement email set-up, production, and delivery.

  • Share our experiences with colleagues in the non-profit media community as we work collaboratively to develop models for the future of responsible, fact-based journalism.

  • Other projects, as assigned.

Qualifications:

  • Strong project management skills.

  • Fundraising and/or marketing experience preferred.

  • Experience with MailChimp and Salesforce or comparable CRM database a plus, but not required.

  • Outstanding interpersonal and communication skills; ability to establish positive and productive working relationships with internal and external stakeholders.

  • Proven experience using technology to advance goals of donor programs including donor tracking systems, prospect researching tools, and wealth screening tools.

  • Detail-oriented with strong follow-through and the ability to adapt to changing priorities.

The Marshall Project is a nonprofit news organization covering the U.S. criminal justice system. Our team draws together seasoned investigative journalists, veteran crime reporters, innovative digital producers, experienced news editors, and leading nonprofit executives.

The Marshall Project is an equal opportunity employer. We welcome qualified applicants of all races, ethnicities, physical abilities, genders, and sexual orientations, including people who have been previously incarcerated or involved with the criminal justice system.

Send cover letter and resume to awilson@themarshallproject.org.