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We are no longer accepting applications for this position.

Location: New York, NY

The Marshall Project seeks a Membership Manager to develop and engage a community of supporters that will help to sustain the mission-driven journalism of a fast-growing, nonprofit media organization. Reporting to the Director of Development, s/he will design and implement a strategy for acquiring and retaining donors through thoughtful, creative engagement via email, social media, and live events. S/he will work closely with the Communications and Digital teams at The Marshall Project, as well as outside consultants, to build and grow a national revenue-generating membership. S/he will be responsible for sharing our experiences with colleagues in the nonprofit media community as we work collaboratively to develop models for the future of responsible, fact-based journalism.


  • Managing the database of members.

  • Writing and implementing all general appeals and recruitment campaigns.

  • Managing member benefits, communications and queries.

  • Tracking performance and using metrics to inform strategy.

  • Running monthly reports to assess progress.

  • Helping to identify potential members and opportunities for increased giving.

  • Serving as the primary point person for internal and external stakeholders.


  • Excellent writing skills.

  • Experience working at a nonprofit organization.

  • Fundraising and/or marketing experience preferred.

  • Strong project management skills.

  • Experience with MailChimp and Salesforce or comparable CRM database a plus, but not required.

  • Familiarity with sales/direct marketing a plus.

To apply, please send a CV, letter of interest, and two unedited writing samples to Kelli Payne at

The Marshall Project is an equal opportunity employer committed to building a diverse newsroom. We welcome all applicants regardless of race, color, religion, sex, national origin, age, or disability.